As a Lead Systems Administrator, you will be responsible for managing and optimizing the infrastructure that powers our Unreal Engine development. You'll oversee server architecture, CI/CD pipelines, source control management, and cloud-based services to ensure seamless collaboration and peak performance. Your expertise in automation, security, and scalability will support our development team in building high-performance games and tools. If you're passionate about maintaining robust systems for cutting-edge game development, we'd love to hear from you!

Responsibilities

  • Managing sysadmin operations team - 8+ engineers
  • Managing the IT ticketing system, ensuring all tickets are assigned and tracked under SLA
  • Manage the Office 365 environment, ensuring optimal setup, maintenance, and troubleshooting practices.
  • Utilise Intune for mobile device management and application deployment across the organization
  • Onboarding and guiding new hires
  • Training the sysadmin team on IT infrastructure and systems
  • Manage and administer the local and global infrastructure
  • Develop best practices and ensure documentation is up to date
  • Provide expert technical support, guidance and training to team members and end-users
  • Work closely with the IT management team on managing the IT Roadmap
  • Participate in change management workflow
  • Troubleshoot and remediate issues impacting server availability
  • Manage backup and storage infrastructure
  • Manage and maintain monitoring to ensure systems uptime and reliability
  • Participate in infrastructure upgrades and migrations
  • Ensure adherence to IT security standards and best practices

Requirements

  • Experience with ITSM
  • Knowledge of Windows Systems (Client and Server)
  • Experienced in Cloud infrastructure AWS/AZURE
  • Experience with Intune deployment
  • Troubleshooting skills
  • Experience managing a virtualized infrastructure
  • Experience with Google Workplace, Office 365, and Atlassian Suite
  • Understanding of networking concepts (WAN,LAN,TCP/IP,VPN,VLAN)
  • Working hours flexibility around infrastructure upgrades and migrations 

Nice to haves

  • Linux/OpenStack experience
  • Storage and backup concepts
  • Scripting languages (PHP, Javascript, SQL, Python, PowerShell, and Bash)
  • Background in large-scale migration projects and operating system upgrades
  • Experience in multi-site engineer team management